Hi! Our offering (Equipment Maintenancne Assistant) embeds Watson Discovery. The EMA DevOps team indirectly provisions WDS instances. Currently, once the plan is upgraded from WDS lite to advanced, there is no way to downgrade customer plans without losing their existing data (to save our costs), even if the customer has 2 collections or less. We want to open the offering to more digital trials and this is massively impacting our costs. Can you please allow us this feature?
Why is it useful?
|Who would benefit from this IDEA?||As a offering that leverages WDS, I want to downgrade customers that do not use the system to save on SW costs and improve profitability|
How should it work?