IBM Watson™ Discovery Service Ideas

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Inbuilt capability to understand FAQ documents

Currently, FAQ documents (documents that are already structured in question and answer sections in pdf, word,) need to be pre processed into QnA json units and then imported into discovery. It would be better to have inbuilt feature to understand the QnA formats in the document and process (convert) internally into multiple document units. Microsoft QnA service allows this user interface to quickly onboard the documents into the corpus.

  • Senthil B
  • Jun 30 2017
  • Will not implement
Why is it useful?
Who would benefit from this IDEA? Business Owner
How should it work?
Idea Priority High
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  • Admin
    Phil Anderson commented
    November 16, 2017 18:46

    We believe this can be accomplished today easily through new Doc splitting features (segmentation), natural language query and relevancy training 

  • Admin
    Phil Anderson commented
    May 03, 2019 19:17

    Smart Document Understanding makes this even easier - label with Questions/Answers in minutes